Return & Refund Policy

Return & Refund Eligibility

• Returns or refunds are provided only for products that are damaged, defective, or incorrect at the time of delivery.
• We do not accept returns or refunds for reasons such as size issues, change of mind or color preference.

All products are made to order, so please ensure your order details are correct before placing the order.

How to Request a Return or Refund

If you receive a damaged, defective, or incorrect product, please begin by clicking the Contact & Support button below.

• Send a message with your Order ID and a brief description of the issue.
• Our customer support team will review your message and respond within 24 hours.
• Once connected with our support team, you will be guided on how and where to share the required images or videos of the product and packaging.

Requests raised without valid order details or outside the allowed time frame may not be eligible for return or refund.

Refund Method

• Approved refunds are processed to the original payment method.
• Refunds or replacements are initiated only after the issue has been verified by our team.
• Processing time is typically 5–10 business days after approval.